Banks & Dean has a proven approach to selecting and retaining top performers. We streamline the hiring process while providing predictive intelligence to select the best candidates for your environment.
Whether the opportunities are in customer service, contact centers, help desks, sales, management or IT, we have the right profile to help management understand the return on investment in each person.
Quality Service Profile (QSP II) - addresses the critical issues of selecting and matching customer and quality service personnel to call/contact center environments.
Call Center Sales Profile - identifies who has the potential to sell effectively in a call center environment.
SalesPro - identifies individuals who will do best in a relationship sale.
POP Pro - predicts who will excell in highly competitive sales environments.
Management Potential Profile - identifies those with management potential, by measuring the key attributes of successful managers, including Emotional Intelligence.
IT Pro - helps candidates and organizations determine the best IT career path and job fit.
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